Introduction

At Olive Travel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, visit our website (www.olivetravel.ae), engage with us on our social media platforms or interact with us in any other way. By using our services, website, or social media channels, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you book travel services, subscribe to our newsletter, contact us, or interact with us on social media, we may collect personal information such as your name, email address, phone number, social media handles, passport details, and payment information.
• Usage Information: We collect information about how you use our website and social media platforms, such as your IP address, browser type, pages visited, time spent on our site, and interactions with our social media posts.
• Cookies and Tracking Technologies: We use cookies and similar technologies on our website and social media channels to enhance your experience. These technologies help us understand your preferences and improve our services.

2. How We Use Your Information

We may use your information for the following purposes:

• Service Delivery: To process bookings, manage your travel arrangements, provide customer support, and respond to inquiries made through our website or social media channels.
• Marketing and Communication: To send you promotional offers, newsletters, and other marketing communications via email or social media (you can opt-out at any time).
• Personalization: To tailor our services, website content, and social media posts to your preferences.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your information with:

• Service Providers: Trusted third parties who assist us in providing services, such as payment processors, airlines, hotels, travel partners, and social media platforms.
• Legal Requirements: Authorities or organizations if required by law, or to protect our rights or the safety of others.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccurate or incomplete information.
• Delete Your Information: Request the deletion of your personal information, subject to legal requirements.
• Opt-Out of Marketing: Opt-out of receiving marketing communications from us, whether via email or social media.

6. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings or social media platform settings. However, disabling cookies or tracking may affect your experience on our website and social media channels.

7. Third-Party Links

Our website and social media channels may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and social media channels with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Olive Travel DMCC
Email: lifestyle@olivetravel.ae
Phone: +971 4 549 1011 
Address: The Opus Tower C, Level 1, Office C101, Business Bay, Dubai, UAE